Quality

We're proud to say that every BoozerBeam™ is made of the finest kiln-dried Southern Pine available. We've searched far and wide to locate the mills that produce the strongest, densest lumber that can guarantee the beauty, strength and durability you expect. It's more expensive, but our customers are worth it. Furthermore, we've worked closely with Borden Chemical© to develop the best waterproof adhesives made. With the aid of precision machinery, our expert craftsmen combine these elements to produce a glulam beam that is pound for pound stronger than steel and so beautiful it will be the focal point of any family room, living room, bedroom or kitchen.

Every BoozerBeam™ is quality inspected and certified by The American Institute of Timber Construction (AITC)-the proven symbol of quality in engineered timber for over four decades. Our superior quality is so consistent, we offer a No-Questions-Asked Guarantee. If for any reason you are not satisfied with our product, simply return it and we will replace it without charge.

Service

From the very beginning, we've specialized in building strong, working relationships with our customers. We know that in business it takes teamwork to win. That's why we invite our customers to join The Boozer Team. We feel that the more effective you are, the more the whole team benefits. Our courteous staff believes in the "holding hands" approach, so they will not only work for you-they'll work with you-for the good of the team.

We want to be sensitive to your needs, so we're constantly making improvements in products and services that can save you time and make your life easier. Our Rapid-Response program offers the quickest turnarounds on requests and inquiries anywhere. Just how quick? How about 90 minutes or less! At Boozer, we won't keep you waiting for a return phone call with the information you need immediately.

We also have the most advanced computer system in the business. For example, our QuickQuote™ and CompuFax™ features allow us to send "delivered-price" quotations to your FAX machine in a matter of minutes. This handy software also helps us to schedule and coordinate our production and shipments, allowing us to consistently deliver your entire order on time.

Need help sizing a BoozerBeam™? Give us a call, and we'll do it for you. Or learn how we do it by asking for a copy of the WoodWorks™ Software for Wood Design. It's available to anyone on the Boozer Team at our cost.

Support

We are the best at solving customer problems-bar none. Have you ever been unsuccessful in getting manufacturer support when you or your customer ran into trouble? That won't happen with Boozer. When you call on us, we'll come to the rescue - in a hurry!

Does this scenario sound familiar?

A building inspector is holding up a job of a home builder who also happens to be your best customer. The inspector's complaint: A plumbing contractor mistakenly decided to run his water pipe through the middle of a glulam beam. Construction cannot resume until the beam is replaced or an engineer designs a solution. Meanwhile, the framing crew stands around and the homeowner complains that his house is behind schedule. None of this is your fault, but if you don't do something soon, your customer may lose faith in you-and you, in turn, may lose a customer.

What do you do? Well, if you happen to buy off-brand beams from several suppliers, you reach for a headache tablet. But if the only beams you stock are BoozerBeams™, then you hand the headache to us. Our engineering and design staff will do whatever it takes to find a quick solution.

Why do we do it? Because we are all part of the same team. We're not successful unless you are. Solving your problems saves you time and makes your life easier. This means you can get back to what you do best and what earns your company a profit. It's that simple. We are committed to your total satisfaction with our products and will prove it every chance we get